Making a complaint

Barnardos New Zealand aims to provide you with excellent services and programmes. We strive to do our best and really value your feedback.

If you are not happy about something in your day to day dealings with Barnardos, please let us know so we can listen and try to solve the matter as quickly as possible.

Either bring it to the attention of the staff member you deal with, call 0800 4 Barnardos and select the appropriate option, or if you prefer to make a written complaint, please complete the form below.

 

First name:

Surname:

Email:

Phone:

Address:

City:

Postcode:

 

Do you require a response?   Yes   No

If yes, which method of contact?   Email   Phone   Letter

Details of your complaint:

Submit Details

Testimonials

Family Support

"We have always been able to depend on Barnardos quick response to our referrals and we have total confidence in their skills to encourage, support and bring about positive changes for clients and their families/whanau. We hear only positive feedback from the families/whanau who have been assigned a support worker, who has worked alongside, encouraging and assisting families to achieve good outcomes for the families/whanau."
- Plunket, Manawatu/Wanganui